The mission of the Information Technology (IT) Department is to provide top-level support and cutting-edge solutions for technological needs in the City of New Berlin while providing regional guidance and leadership.
Responsibilities of the IT Department include:
Advising departments of new and appropriate technologies
Maintaining city IT infrastructure
Overseeing and enforcing consistent data structures across all city applications
Providing customer service in the form of day-to-day upkeep and training
Providing secure and functional access to city data
Supporting departmental and municipal technology goals
Supporting the City of New Berlin's growth through technology
Staff is held to a higher standard due to universal and unrestricted access to data.
Staff will provide decisions and leadership based on experience and training to guide departments in technological development and enhancements.
Staff will utilize critical thinking and basic logic to guide personal time management, prioritization, and task-based decisions.
Through talented and dedicated staff, IT will provide best-effort support of all technologies approved through the New Berlin IT Department.